Blue Planet Aquarium

Sharing 
passion 
for 
oceans 
ocean-life 
for 
generations 
to 
come

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Overview

  • Completed

    May 2022

  • Technical Partner

    Vennersys

    Neuronic, Madrid

  • Deployment

    WordPress, Vennersys Ticketing & EPOS, 

  • Visit Site Blue Planet Aquarium

Brief

Aspro Parks operate 68 waterparks, amusement parks, aquariums, and zoos across 10 European countries. Each independently managed and branded, allowing the promotion of their unique offerings whilst maintaining shared values as part of the Aspro brand family.  

Radiator was chosen to create a suite of sites for their 9 much-loved UK attractions - optimised for search, ticket-sales and up-sell opportunities. The sites had to be centrally managed on the WordPress for streamlined management whilst integrating seamlessly with Vennersys; their 3rd party ticketing, EPoS and visitor management platform. 

Before getting into the web-build, we first had to develop a brand strategy and visual identity for Aspro’s flagship attraction in the UK: Chester's Blue Planet Aquarium as well as their Hastings Aquarium.

 

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Solution

Aspro offers fun, engagement and learning in safe and environmentally-friendly parks. Our client is passionate about the animals in their care, helping to generate an emotional connection between visitors and the natural world.  

Our branding for Blue Planet and Hastings Aquariums captures these values, with species-ethics research influencing our branding route and resulting in the creation of a species-agnostic brand identity; future-proofed as their species collection evolves.

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The central WordPress installation drives all 9 sites - each accessed via a carefully selected theme, combined with bespoke, mix-and-match content modules – offering a flexible and custom approach for each attraction.

This custom approach establishes clear user flows across ticket purchasing, checkout journeys, and group/party bookings. Whilst also  prioritising key user actions including promoting live opening times, getting to the aquarium, introducing upsells and Shark Dives.

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Aspro's ticketing and CRM platform of choice, Venersys, was tightly woven into our build through a first-of-its-kind Wordpress integration; supporting dynamic ticketing/booking/membership and intelligently forking data securely between all sites and the CRM.


Highlighting the range of species & conservation, the animals and exhibits are structured to educate the user around the animal’s natural habitat, as well as where to find them in the aquarium itself.

Exhibits are ordered to reflect the water cycle – moving downstream from mountains to shore to open ocean, with landing pages including digestible, at-a-glance educational detail, while punchy 'Did you know?' snippets pepper the other areas of the site with fun species facts. 

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Cascading across the suite of sites, the custom WordPress theme is purposefully sympathetic to attraction-specific reskins as needed, such as for Scotland's famous Deep Sea World, and Oakwood, Wales' biggest theme park.

A central source-of-truth codebase controls the underlying layouts and behaviour for all sites, allowing fixes and enhancements to be quickly rolled-out across all attractions consistently.

Our partnership with Radiator began with a comprehensive website overhaul across multiple brands. Impressed by their understanding of our culture, we extended the collaboration to branding Blue Planet Aquarium. The well-structured process led to a brand identity that embodies our values and key messages of fun, inspiration, and awareness - we can’t praise the team enough.

Sue Elahio, MBA FCCA, Director Aspro UK, April 2022

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